SurplusGrid

Shipping & item condition

Shipping

We ship from the USA. Shipping cost is calculated at checkout from the item(s) and your destination, and shown before you pay — there are no surprise fees.

  • Standard (US): typically 3–7 business days.
  • Expedited (US): typically 1–3 business days where available.
  • International: available on eligible items; duties/taxes are the buyer’s responsibility.

Orders placed before 1pm ET on a business day usually ship the same or next business day. You’ll get a confirmation email when your order is placed and another with tracking when it ships.

What the item conditions mean

Every listing states one of these conditions:

New
Unused, factory-fresh or new-old-stock. May be missing original retail packaging but never installed or operated.
Refurbished
Restored to working condition and functionally tested. May show light cosmetic wear.
Used
Pulled from working equipment. Inspected and, where noted, tested. Expect normal cosmetic wear.

Returns

Not right for your application? Most items can be returned within 30 days — see the full return policy or start a return at Returns.